1. Can I Resize My Ring?

Yes — with ease.

• One complimentary resizing within 12 months of purchase at our vancouver studio only
• After the first year: Charged service + logistics costs

Book your resize via [email protected] or visit our Vancouver studio.

2. Do You Offer Repairs?

Absolutely.

• Manufacturing defects: Free repair (covered under our 24-month warranty)
• Wear-and-tear or accidental damage: Expert repair at a fair cost

Contact us with photos and your order details — we’ll guide you every step of the way.

3. How Should I Care for My Jewel?

Keep your piece radiant with simple, loving care:

Clean Gently:

• Mild soap + warm water + soft brush
• Pat dry with a lint-free cloth

Avoid:

• Harsh chemicals (perfume, chlorine, cleaners)
• Abrasives or ultrasonic cleaners (unless specified)

Store Safely:

• In its original pouch or box
• Separately from other jewellery

Professional Touch:

• Schedule complimentary in-store cleaning anytime
• Recommended every 6–12 months

Lifetime beauty starts with daily care — and our lifelong support. From resize to restore, your jewel is always in good hands.

Shine on. We’ve got you.